Carpet Cleaning Reviews

Carpet Cleaning Reviews Royal Oak Michigan

Our best advertisement is the satisfaction of our clients. Word of mouth plays a strong role in the carpet cleaning industry, and many clients choose Pristine Clean on the basis of personal recommendation. Below are some of the very kind words expressed by our clients when describing us and our work.


Great job. I hope I can get you some more work from friends and neighbors. You are now our number one carpet cleaner.

Dona SebastianRoyal Oak, Michigan

When I bought my house, the previous owners had pets and there was hair everywhere! I called Pristine Clean to come and clean the carpets before I moved in. On top of being extremely friendly I could not find a single in my carpet when they were done. They did a great job and I would recommend them to anyone in the market for a carpet cleaner!

Sarah BowlesRoyal Oak, Michigan

First rate service. Mark was just excellent… professional and detail oriented.  I was completely happy with the work.  Carpets are like new again! 

Joe SchieleRochester Hills, Michigan

I will not hesitate to recommend Mark Newvine of Pristine Clean based on the professionalism demonstrated and the high quality standards of the work performed.

Michele CarriereBirmingham, Michigan
Happy Carpet Cleaning Client from Farmington Hills MI 48331

I have used many carpet cleaning companies and Pristine Clean wins hands down . My carpets look new and the pet stains have disappeared. I would recommend Pristine Clean to everyone! A terrific company!

Sue KahnFarmington Hills, Michigan

My carpet is over 25 years old and bears the spills from scores of people over the years. (for some spills , my rookie home remedy for the stain caused more damage  than the initial spill.) Most recently a friend spilled coffee on this beige carpet and I dutifully scrubbed  it with 6 different concoctions over a period of time before crying ‘uncle’ and calling professional.

Lucky for me, Mark Newvine was the professional I called. Today he spent 2.5 hours doing his magic on the carpet. Though I offered to ‘sign off’ on the guarantee knowing how many mistakes I’ve done with the carpet, Mark insisted on giving it his full treatment. His professionalism, expertise and commitment to 100% customer satisfaction are unmatched! I’ve had had dozens of carpet cleaners  and NONE spent the time or cared as much as he did. Amazingly, a carpet I’d assumed would just have to be replaced, now looks better than it did 20 years ago! 

Polly AyersRoyal Oak, Michigan

My carpet was light blue and very dirty and Pristine Clean truly does a great job, takes his time, moves all the furniture and I would recommend him to all my friends. 

Pat MunchingerTroy, Michigan
Happy Carpet Cleaning Client from West Bloomfield MI 48322

Mark was extremely professional, arrived on time, his uniform was neat, clean and he was careful to take off his shoes walking through our home. He was very careful and honest in describing what the results would be from cleaning our white couch and older bathroom tile floors. We were very pleased with the results. Mark worked hard and met our expectations, actually they came out better than we thought they would, I would definitely recommend Mark to any of my friends and family . His prices were fair and I would  trust him to do a super job on anything.

Linda SherrWest Bloomfield, Michigan

Quality. Vacuuming before cleaning and the amount of time you took to make sure the carpet was clean… not rushing through just to get done. Professionalism and service is why I already have recommended Pristine Clean to others. First time in 30 years I’ve ever had a carpet cleaner use corner protectors… Great Idea!

Jo Ann PedlarRochester, Michigan

Pristine  did a great job making my dirty dingy carpet look like NEW! Mark  was courteous professional and prompt. Thanks. 

Jennifer SolbergWhite Lake, Michigan

With the quality of work done and the professionalism used to perform the job. I would recommend Pristine Clean to my friends as the results were excellent. I will use Pristine Clean again for the excellent quality of service.

Hena HusainWest Bloomfield, Michigan

Pristine Clean did the carpets throughout our entire house our and also our dinning room chairs. We were highly satisfied with this company. They are very professional, thorough, cleaned up well after the job, protected the corners of the walls and doorways. Were easy to schedule with and even reschedule. We will definitely use them again.

Mary KunzTroy, Michigan

I told Mark I wasn’t expecting a miracle. We have three large dogs who aren’t as careful as we are about the carpet. So I was thrilled when the carpet looked presentable again. Thank You.

Amy GarabedianTroy, Michigan

Dirty, rusty black water was leaked all over my lovely powder blue carpeting, as the men removed my old refrigerator, making way for a new one. I was horrified, and asked a friend to help out, since that is his profession.

Well, a lot of it came out but certainly not all of it. I was then blessed with a recommendation to call Pristine Clean,  which was the best thing I ever did!

Mark Newvine came out and, on his hands and knees , scrubbed and scrubbed (several times) and was able to remove all the rusty spots. He did so with great vigor and cheerfulness. He is a perfectionist, very detail-oriented, kind, and a gentleman through and through. I will most certainly call him the next time my carpet needs cleaning: I can’t recommend him enough! 

Sally MackintoshGrosse Pointe, Michigan

Mark’s approach to cleaning upholstery and carpet is unparalleled by any other company we have used in the past. He is the consummate professional and meticulous in every step of the process. The time Mark spends on the job is indicative of his work ethic and his commitment to ensuring client satisfaction. We would without hesitation recommend Pristine Clean to any and all that would  be  interested in his services. 

Stephen BeraTroy, Michigan

Very professional and great quality work!  We will definitely recommend your company to others.

Anne O’NeillBloomfield Hills, Michigan

Mark of Pristine Clean did a super job on my stained carpet. He took the time and had the special solutions capable of dissolving pet urine. He applied special solutions several times and suctioned the urine out of the padding and carpet. All in all he did a very good job. 

Tamera AppletonSouthfield, Michigan

I own two dogs and work full time . Pristine Clean not only did an outstanding job on my carpeting , but they saved a rug I thought was destroyed! The dogs had done quite a number on it but Pristine Clean was able to get out all the stains and restore it to it’s original condition! I highly recommend Pristine Clean. 

Patrice De TalRoyal Oak, Michigan

Well let us just say that our carpeting didn’t look this good NEW!!! You arrived on time, which is so important in this busy world, and were professional and courteous. We would gladly recommend and already have to our friends, your personable and friendly service. Your attention to detail and quality of stain removal was most impressive. We love Pristine Clean. 

Barbara L. OrlandoMacomb, Michigan

Mark, you do a very through cleaning and I like the “green” environmentally friendly solutions you use. I have recommended you to several of my friends. You are very professional and knowledgeable. I also like the follow up newsletters and cards. Thank you. 

Joyce SchovonWarren, Michigan

What an artist.  Mark is a credit to his craft.  No one has ever cleaned our carpet like Pristine Clean.  In the future Pristine Clean is the only company we will use.  We can recommend 100%.  Mark’s professionalism and geniality to all our friends and family. Thanks Mark. 

Chuck and Marjorie OhmanTroy, Michigan

The man brought his own RUG to our house so as to not mess up our entry way rug. He has two pairs of shoes; one for outside and one for inside to keep our place clean. After having other places track mud through our house leaving their booties in the van, Pristine Clean was a breath of fresh air. He brought his own furniture movers. He brought his own water. He will not rest until you are satisfied, as evidenced by our milk spill issue that refused to relent. He is very child- and pet- friendly and has a selection of cleansers that are safer for your family. Look no further for a place you can trust!

Jennifer EganTroy, Michigan

My carpets look great! The service and professionalism of Pristine Clean far exceeded my expectations. 

Nicky BellingBerkley, Michigan

Excellent job. A lot of effort was made to move the furniture so that the carpeting under it could be cleaned. Very knowledgeable, friendly, accurate operator.  Would use again for sure. 

Alex TenenboymWest Bloomfield, Michigan

I have been trying for days to find the right words to say how fabulous my carpet now looks . It was so filthy when I bought this condo I was sure I’d have to replace it. Now it looks nearly new. Thank you so much!!

Kay RohnerSterling Heights, Michigan

Mark was very thorough and professional in his work. The result was the look of a brand new carpet. I would certainly recommend his services to anyone and will call him first for my next carpet or furniture cleaning needs.

Ron VirginTroy, Michigan

Mark was very professional and his work was incredible! My couch looks brand new! I have already recommended his service to my friends and family.

Mary HanserEastpointe, Michigan

I would definitely recommend Mark to a friend or neighbor. He was very professional, arrived on time for both the estimate and the carpet cleaning, and the work was outstanding.

Debbie RaubingerTroy, Michigan

Mark did a wonderful job removing the spots from my office carpet. He was prompt, professional, through and efficient. I will recommend his services to my friends, family and clients! 

Jo Anne MeehlFarmington Hills, Michigan

Carpets look new again. Thank you Mark for being so meticulous in cleaning both carpet and furniture. I would definitely recommend Pristine Clean to family and friends. Results far exceeded my expectations. I thought that the family room carpet would have to be replaced but decided to see if it could be cleaned. I didn’t expect the like-new appearance.

Sue TuckTroy, Michigan

Very professional, knowledgeable on carpets and care. We would have him again and refer him to all our friends and neighbors.  

Barbra Hudson,Grossse Pointe, Michigan

Pristine was prompt, extremely courteous and genuinely cared about the quality of work, and if  we were satisfied with the cleaning – we were !  

Heidi CastleWest Bloomfield, Michigan

Mark showed up exactly when he said he’d be here. I was in a bind and really never expected he’d show up the same day I called him. These days to have someone show up on the same day they agree to , is unusual, let alone “ same day“ service.

He is very caring, he worked very hard to make my  carpet (twenty years old) look and smell wonderful. He did an excellent job on both rooms! To top it all off, he’s pleasant and is a great listener. All of these standards are rare these days. I would recommend him to others.

Rose PalcheskoTroy, Michigan

We would highly recommend Pristine Clean. We have never had any carpet company take the time to clean our rugs the way Mark did He was professional and a hard worker. They were cleaned so well they looked new! The best part there was no “after smell” that we have with other companies. We have and will continue to recommend him to all our friends – Fantastic Work !

Dawn RiemmaCanton, Michigan

I thought the quality of the work was very good. I have already recommended  your service because the quality is there and Mark gave us good service and was very pleasant. Yes I would use the service again.

Dorthy LangridgeTroy, Michigan

I expected a good job but instead I got a great job. Mark was very conscientious and enthusiastic about the work he was doing. I would very strongly recommend Mark to anyone in the need of his service. 

Allen NetterWashington, Michigan

Not only were you on time, it is the best carpet cleaning I have ever had. I have already recommended you to six people. I am also happy that you use “GREEN” products.

Joice & Terry SchovonWarren, Michigan

Pristine Clean did a wonderful job on my carpets. You can tell Mark has a passion about carpets and works hard at getting the job done. He did not leave until everything was done and done right . I am a hard person to please, as I am a perfectionist and I was really happy with the outcome of my carpets. They looked like new- cream carpets! Who could ask for more.

Hilda FerrarerTroy, Michigan

Mark thank you for all of your time and service. You did a beautiful job! Your attention to detail was greatly appreciated. I am satisfied with your quality, professionalism and guarantee. I am already recommended you to my friends.

Sopha DihesOak Park, Michigan

Very good results and takes pride in his work to get the best results possible when cleaning carpet. 

Karen DickeyFarmington Hills, Michigan

Mark is very professional and does exactly what he says he will do. We had him clean the carpeting throughout our house, plus clean our ceramic tile floors and the grout. We could not be happier with how well everything turned out. Our carpet hasn’t looked this good in years! We would strongly recommend Pristine Clean to anyone and will definitely use them again. 

Jill FeeneyTroy, Michigan

Mark treated my home like it was his! Pristine Clean Takes more time to prepare our carpet before they start to clean it, than Stanley Steamer, Modernistic, Hagopian, Chem Dry, and all the others spent cleaning. Mark didn’t make excuses about how he could not clean the carpet, he just  cleaned it! Do not waste your time and money with the rest of the carpet cleaners. Pick the best – Pristine Clean. 

Michael J. GajewskiTroy, Michigan

I can’t get over how clean our carpets are! We had just bought a new house and the carpets had a lot of pet stains. We were sure we were going to have to replace the whole house! After Mark cleaned them, we didn’t replace even one room. They really are “pristine”! He was extremely  professional and conscientious about our woodwork and hardwood floors. I would recommend him to everybody!!!

Lisa MayerRoyal Oak, Michigan

Mark came highly recommended, but his professionalism and the quality of his work far exceeded what we expected.  I’ve already told friends to call him.  Outstanding!!

Kathy KennedyNovi, Michigan

I called Mark for a quote and he came over the same day and not only not only gave me  a great quote, but he also cleaned my carpets right then and there! He did a great job and we’ll definitely use him again in the future!

Katie TillmanRoyal Oak, Michigan

Mark thank you so much for your fast response to my call for service. I worked in housekeeping management for many years and the job you did cleaning my carpets is one of the best I have ever seen. If you ever need a reference  please fell free to use me. 

Lisa ZuefeltRoyal Oak, Michigan

Mark is very thorough. He does the job right the first time. He also gives you a follow up call after the cleaning to be sure you are still satisfied. Customer service on this level is rare these days.

Joice KromHuntington Woods, Michigan

Service was very good. He was on time, and paid close attention to my concerns. Quality of work was very good. I have hired Mr. Newvine for a second job in February. 

Bonnie RuffinsSouthfield, Michigan

Mark did a very through job of cleaning my carpet. I have used other companies in the past and Mark did a far better job than any of the others. He worked very hard to make sure the problem areas ( old stains and smells ) were taken care of properly . He was able to remove stains and smells the other companies couldn’t. I will definitely use Pristine Clean again and would gladly recommend them to friends and family. 

Joice KromHuntington Woods, Michigan

I would highly recommend Pristine Clean for carpet cleaning. Mark is very accommodating , efficient, friendly, and courteous. My carpeting looks great!!

Shirley WoodCommerce Twp. Michigan

I liked that Mark called the day he was scheduled to clean the carpet to see if he could come earlier, that was good as we needed to be somewhere at 5:00 and were able to make it on time. The carpet looks like new! Makes the whole house look great. He was friendly, professional and knowledgeable. I would have Pristine Clean back and recommend them to friends and neighbors! 

Charlene MalenBloomfield Hills, Michigan

I have never had my carpets so clean, and as my husband said, I do not believe they where this clean when they where new!! 

Carol HortonHuntington Woods, Michigan

I would definitely use Pristine Clean again. The chair they cleaned looked as good as it did when I bought it four years ago, and with three kids I never thought it possible.  

Becky W.West Bloomfield, Michigan

The quality of the carpet cleaning was better than anything I have seen in 33 years! My carpet actually got younger since the last cleaning!

Barb JonesCanton, Michigan

Mark Thank you so much for your attention to detail and professional attitude! I would recommend your service to anyone!

Loren WeinerBirmingham, Michigan
Happy Carpet Cleaning Client from Washington MI 48094

Mark your service was perfect you never rushed through the job and took a few extra minutes to do it right, not just do it. We have used different companies in the past, but your the man from here on.

Janet & Bob GolochowiczWashington, Michigan


Pristine Clean did the carpets throughout our entire house our and also our dinning room chairs. We were highly satisfied with this company. They are very professional, thorough, cleaned up well after the job, protected the corners of the walls and doorways. Were easy to schedule with and even reschedule. We will definitely use them again.

Mary KunzTroy, Michigan

My carpet was light blue and very dirty and Pristine Clean truly does a great job, takes his time, moves all the furniture and I would recommend him to all my friends. 

Pat MunchingerTroy, Michigan

Mark came highly recommended, but his professionalism and the quality of his work far exceeded what we expected.  I’ve already told friends to call him.  Outstanding!!

Kathy KennedyNovi, Michigan

I have been trying for days to find the right words to say how fabulous my carpet now looks . It was so filthy when I bought this condo I was sure I’d have to replace it. Now it looks nearly new. Thank you so much!!

Kay RohnerSterling Heights, Michigan

Mark of Pristine Clean did a super job on my stained carpet. He took the time and had the special solutions capable of dissolving pet urine. He applied special solutions several times and suctioned the urine out of the padding and carpet. All in all he did a very good job. 

Tamera AppletonSouthfield, Michigan

I would definitely recommend Mark to a friend or neighbor. He was very professional, arrived on time for both the estimate and the carpet cleaning, and the work was outstanding.

Debbie RaubingerTroy, Michigan

I called Mark for a quote and he came over the same day and not only not only gave me  a great quote, but he also cleaned my carpets right then and there! He did a great job and we’ll definitely use him again in the future!

Katie TillmanRoyal Oak, Michigan

The man brought his own RUG to our house so as to not mess up our entry way rug. He has two pairs of shoes; one for outside and one for inside to keep our place clean. After having other places track mud through our house leaving their booties in the van, Pristine Clean was a breath of fresh air. He brought his own furniture movers. He brought his own water. He will not rest until you are satisfied, as evidenced by our milk spill issue that refused to relent. He is very child- and pet- friendly and has a selection of cleansers that are safer for your family. Look no further for a place you can trust!

Jennifer EganTroy, Michigan

Carpets look new again. Thank you Mark for being so meticulous in cleaning both carpet and furniture. I would definitely recommend Pristine Clean to family and friends. Results far exceeded my expectations. I thought that the family room carpet would have to be replaced but decided to see if it could be cleaned. I didn’t expect the like-new appearance.

Sue TuckTroy, Michigan

Mark did a wonderful job removing the spots from my office carpet. He was prompt, professional, through and efficient. I will recommend his services to my friends, family and clients! 

Jo Anne MeehlFarmington Hills, Michigan

We would highly recommend Pristine Clean. We have never had any carpet company take the time to clean our rugs the way Mark did He was professional and a hard worker. They were cleaned so well they looked new! The best part there was no “after smell” that we have with other companies. We have and will continue to recommend him to all our friends – Fantastic Work !

Dawn RiemmaCanton, Michigan

Mark was very thorough and professional in his work. The result was the look of a brand new carpet. I would certainly recommend his services to anyone and will call him first for my next carpet or furniture cleaning needs.

Ron VirginTroy, Michigan

My carpet is over 25 years old and bears the spills from scores of people over the years. (for some spills , my rookie home remedy for the stain caused more damage  than the initial spill.) Most recently a friend spilled coffee on this beige carpet and I dutifully scrubbed  it with 6 different concoctions over a period of time before crying ‘uncle’ and calling professional.

Lucky for me, Mark Newvine was the professional I called. Today he spent 2.5 hours doing his magic on the carpet. Though I offered to ‘sign off’ on the guarantee knowing how many mistakes I’ve done with the carpet, Mark insisted on giving it his full treatment. His professionalism, expertise and commitment to 100% customer satisfaction are unmatched! I’ve had had dozens of carpet cleaners  and NONE spent the time or cared as much as he did. Amazingly, a carpet I’d assumed would just have to be replaced, now looks better than it did 20 years ago! 

Polly AyersRoyal Oak, Michigan

The quality of the carpet cleaning was better than anything I have seen in 33 years! My carpet actually got younger since the last cleaning!

Barb JonesCanton, Michigan

Mark thank you for all of your time and service. You did a beautiful job! Your attention to detail was greatly appreciated. I am satisfied with your quality, professionalism and guarantee. I am already recommended you to my friends.

Sopha DihesOak Park, Michigan

Pristine  did a great job making my dirty dingy carpet look like NEW! Mark  was courteous professional and prompt. Thanks. 

Jennifer SolbergWhite Lake, Michigan

Pristine Clean did a wonderful job on my carpets. You can tell Mark has a passion about carpets and works hard at getting the job done. He did not leave until everything was done and done right . I am a hard person to please, as I am a perfectionist and I was really happy with the outcome of my carpets. They looked like new- cream carpets! Who could ask for more.

Hilda FerrarerTroy, Michigan

My carpets look great! The service and professionalism of Pristine Clean far exceeded my expectations. 

Nicky BellingBerkley, Michigan
Happy Carpet Cleaning Client from Farmington Hills MI 48331

I have used many carpet cleaning companies and Pristine Clean wins hands down . My carpets look new and the pet stains have disappeared. I would recommend Pristine Clean to everyone! A terrific company!

Sue KahnFarmington Hills, Michigan

Very professional, knowledgeable on carpets and care. We would have him again and refer him to all our friends and neighbors.  

Barbra Hudson,Grossse Pointe, Michigan

Mark is very thorough. He does the job right the first time. He also gives you a follow up call after the cleaning to be sure you are still satisfied. Customer service on this level is rare these days.

Joice KromHuntington Woods, Michigan

Mark did a very through job of cleaning my carpet. I have used other companies in the past and Mark did a far better job than any of the others. He worked very hard to make sure the problem areas ( old stains and smells ) were taken care of properly . He was able to remove stains and smells the other companies couldn’t. I will definitely use Pristine Clean again and would gladly recommend them to friends and family. 

Joice KromHuntington Woods, Michigan

I thought the quality of the work was very good. I have already recommended  your service because the quality is there and Mark gave us good service and was very pleasant. Yes I would use the service again.

Dorthy LangridgeTroy, Michigan

Very professional and great quality work!  We will definitely recommend your company to others.

Anne O’NeillBloomfield Hills, Michigan
Happy Carpet Cleaning Client from West Bloomfield MI 48322

Mark was extremely professional, arrived on time, his uniform was neat, clean and he was careful to take off his shoes walking through our home. He was very careful and honest in describing what the results would be from cleaning our white couch and older bathroom tile floors. We were very pleased with the results. Mark worked hard and met our expectations, actually they came out better than we thought they would, I would definitely recommend Mark to any of my friends and family . His prices were fair and I would  trust him to do a super job on anything.

Linda SherrWest Bloomfield, Michigan

Mark treated my home like it was his! Pristine Clean Takes more time to prepare our carpet before they start to clean it, than Stanley Steamer, Modernistic, Hagopian, Chem Dry, and all the others spent cleaning. Mark didn’t make excuses about how he could not clean the carpet, he just  cleaned it! Do not waste your time and money with the rest of the carpet cleaners. Pick the best – Pristine Clean. 

Michael J. GajewskiTroy, Michigan

I have never had my carpets so clean, and as my husband said, I do not believe they where this clean when they where new!! 

Carol HortonHuntington Woods, Michigan

Mark Thank you so much for your attention to detail and professional attitude! I would recommend your service to anyone!

Loren WeinerBirmingham, Michigan

With the quality of work done and the professionalism used to perform the job. I would recommend Pristine Clean to my friends as the results were excellent. I will use Pristine Clean again for the excellent quality of service.

Hena HusainWest Bloomfield, Michigan

Great job. I hope I can get you some more work from friends and neighbors. You are now our number one carpet cleaner.

Dona SebastianRoyal Oak, Michigan

Mark was very professional and his work was incredible! My couch looks brand new! I have already recommended his service to my friends and family.

Mary HanserEastpointe, Michigan

Mark, you do a very through cleaning and I like the “green” environmentally friendly solutions you use. I have recommended you to several of my friends. You are very professional and knowledgeable. I also like the follow up newsletters and cards. Thank you. 

Joyce SchovonWarren, Michigan

I would definitely use Pristine Clean again. The chair they cleaned looked as good as it did when I bought it four years ago, and with three kids I never thought it possible.  

Becky W.West Bloomfield, Michigan

Dirty, rusty black water was leaked all over my lovely powder blue carpeting, as the men removed my old refrigerator, making way for a new one. I was horrified, and asked a friend to help out, since that is his profession.

Well, a lot of it came out but certainly not all of it. I was then blessed with a recommendation to call Pristine Clean,  which was the best thing I ever did!

Mark Newvine came out and, on his hands and knees , scrubbed and scrubbed (several times) and was able to remove all the rusty spots. He did so with great vigor and cheerfulness. He is a perfectionist, very detail-oriented, kind, and a gentleman through and through. I will most certainly call him the next time my carpet needs cleaning: I can’t recommend him enough! 

Sally MackintoshGrosse Pointe, Michigan
Happy Carpet Cleaning Client from Washington MI 48094

Mark your service was perfect you never rushed through the job and took a few extra minutes to do it right, not just do it. We have used different companies in the past, but your the man from here on.

Janet & Bob GolochowiczWashington, Michigan

First rate service. Mark was just excellent… professional and detail oriented.  I was completely happy with the work.  Carpets are like new again! 

Joe SchieleRochester Hills, Michigan

Quality. Vacuuming before cleaning and the amount of time you took to make sure the carpet was clean… not rushing through just to get done. Professionalism and service is why I already have recommended Pristine Clean to others. First time in 30 years I’ve ever had a carpet cleaner use corner protectors… Great Idea!

Jo Ann PedlarRochester, Michigan

I would highly recommend Pristine Clean for carpet cleaning. Mark is very accommodating , efficient, friendly, and courteous. My carpeting looks great!!

Shirley WoodCommerce Twp. Michigan

Very good results and takes pride in his work to get the best results possible when cleaning carpet. 

Karen DickeyFarmington Hills, Michigan

I told Mark I wasn’t expecting a miracle. We have three large dogs who aren’t as careful as we are about the carpet. So I was thrilled when the carpet looked presentable again. Thank You.

Amy GarabedianTroy, Michigan

Mark is very professional and does exactly what he says he will do. We had him clean the carpeting throughout our house, plus clean our ceramic tile floors and the grout. We could not be happier with how well everything turned out. Our carpet hasn’t looked this good in years! We would strongly recommend Pristine Clean to anyone and will definitely use them again. 

Jill FeeneyTroy, Michigan

Mark thank you so much for your fast response to my call for service. I worked in housekeeping management for many years and the job you did cleaning my carpets is one of the best I have ever seen. If you ever need a reference  please fell free to use me. 

Lisa ZuefeltRoyal Oak, Michigan

Pristine was prompt, extremely courteous and genuinely cared about the quality of work, and if  we were satisfied with the cleaning – we were !  

Heidi CastleWest Bloomfield, Michigan

I can’t get over how clean our carpets are! We had just bought a new house and the carpets had a lot of pet stains. We were sure we were going to have to replace the whole house! After Mark cleaned them, we didn’t replace even one room. They really are “pristine”! He was extremely  professional and conscientious about our woodwork and hardwood floors. I would recommend him to everybody!!!

Lisa MayerRoyal Oak, Michigan

Not only were you on time, it is the best carpet cleaning I have ever had. I have already recommended you to six people. I am also happy that you use “GREEN” products.

Joice & Terry SchovonWarren, Michigan

When I bought my house, the previous owners had pets and there was hair everywhere! I called Pristine Clean to come and clean the carpets before I moved in. On top of being extremely friendly I could not find a single in my carpet when they were done. They did a great job and I would recommend them to anyone in the market for a carpet cleaner!

Sarah BowlesRoyal Oak, Michigan

What an artist.  Mark is a credit to his craft.  No one has ever cleaned our carpet like Pristine Clean.  In the future Pristine Clean is the only company we will use.  We can recommend 100%.  Mark’s professionalism and geniality to all our friends and family. Thanks Mark. 

Chuck and Marjorie OhmanTroy, Michigan

Mark showed up exactly when he said he’d be here. I was in a bind and really never expected he’d show up the same day I called him. These days to have someone show up on the same day they agree to , is unusual, let alone “ same day“ service.

He is very caring, he worked very hard to make my  carpet (twenty years old) look and smell wonderful. He did an excellent job on both rooms! To top it all off, he’s pleasant and is a great listener. All of these standards are rare these days. I would recommend him to others.

Rose PalcheskoTroy, Michigan

Excellent job. A lot of effort was made to move the furniture so that the carpeting under it could be cleaned. Very knowledgeable, friendly, accurate operator.  Would use again for sure. 

Alex TenenboymWest Bloomfield, Michigan

I liked that Mark called the day he was scheduled to clean the carpet to see if he could come earlier, that was good as we needed to be somewhere at 5:00 and were able to make it on time. The carpet looks like new! Makes the whole house look great. He was friendly, professional and knowledgeable. I would have Pristine Clean back and recommend them to friends and neighbors! 

Charlene MalenBloomfield Hills, Michigan

Mark’s approach to cleaning upholstery and carpet is unparalleled by any other company we have used in the past. He is the consummate professional and meticulous in every step of the process. The time Mark spends on the job is indicative of his work ethic and his commitment to ensuring client satisfaction. We would without hesitation recommend Pristine Clean to any and all that would  be  interested in his services. 

Stephen BeraTroy, Michigan

I expected a good job but instead I got a great job. Mark was very conscientious and enthusiastic about the work he was doing. I would very strongly recommend Mark to anyone in the need of his service. 

Allen NetterWashington, Michigan

I will not hesitate to recommend Mark Newvine of Pristine Clean based on the professionalism demonstrated and the high quality standards of the work performed.

Michele CarriereBirmingham, Michigan

Service was very good. He was on time, and paid close attention to my concerns. Quality of work was very good. I have hired Mr. Newvine for a second job in February. 

Bonnie RuffinsSouthfield, Michigan

Well let us just say that our carpeting didn’t look this good NEW!!! You arrived on time, which is so important in this busy world, and were professional and courteous. We would gladly recommend and already have to our friends, your personable and friendly service. Your attention to detail and quality of stain removal was most impressive. We love Pristine Clean. 

Barbara L. OrlandoMacomb, Michigan

I own two dogs and work full time . Pristine Clean not only did an outstanding job on my carpeting , but they saved a rug I thought was destroyed! The dogs had done quite a number on it but Pristine Clean was able to get out all the stains and restore it to it’s original condition! I highly recommend Pristine Clean. 

Patrice De TalRoyal Oak, Michigan

Not only were you on time, it is the best carpet cleaning I have ever had. I have already recommended you to six people. I am also happy that you use “GREEN” products.

Joice & Terry SchovonWarren, Michigan

I would definitely use Pristine Clean again. The chair they cleaned looked as good as it did when I bought it four years ago, and with three kids I never thought it possible.  

Becky W.West Bloomfield, Michigan

Mark thank you for all of your time and service. You did a beautiful job! Your attention to detail was greatly appreciated. I am satisfied with your quality, professionalism and guarantee. I am already recommended you to my friends.

Sopha DihesOak Park, Michigan

My carpet is over 25 years old and bears the spills from scores of people over the years. (for some spills , my rookie home remedy for the stain caused more damage  than the initial spill.) Most recently a friend spilled coffee on this beige carpet and I dutifully scrubbed  it with 6 different concoctions over a period of time before crying ‘uncle’ and calling professional.

Lucky for me, Mark Newvine was the professional I called. Today he spent 2.5 hours doing his magic on the carpet. Though I offered to ‘sign off’ on the guarantee knowing how many mistakes I’ve done with the carpet, Mark insisted on giving it his full treatment. His professionalism, expertise and commitment to 100% customer satisfaction are unmatched! I’ve had had dozens of carpet cleaners  and NONE spent the time or cared as much as he did. Amazingly, a carpet I’d assumed would just have to be replaced, now looks better than it did 20 years ago! 

Polly AyersRoyal Oak, Michigan

I will not hesitate to recommend Mark Newvine of Pristine Clean based on the professionalism demonstrated and the high quality standards of the work performed.

Michele CarriereBirmingham, Michigan

I called Mark for a quote and he came over the same day and not only not only gave me  a great quote, but he also cleaned my carpets right then and there! He did a great job and we’ll definitely use him again in the future!

Katie TillmanRoyal Oak, Michigan

Mark showed up exactly when he said he’d be here. I was in a bind and really never expected he’d show up the same day I called him. These days to have someone show up on the same day they agree to , is unusual, let alone “ same day“ service.

He is very caring, he worked very hard to make my  carpet (twenty years old) look and smell wonderful. He did an excellent job on both rooms! To top it all off, he’s pleasant and is a great listener. All of these standards are rare these days. I would recommend him to others.

Rose PalcheskoTroy, Michigan

Mark is very thorough. He does the job right the first time. He also gives you a follow up call after the cleaning to be sure you are still satisfied. Customer service on this level is rare these days.

Joice KromHuntington Woods, Michigan

Excellent job. A lot of effort was made to move the furniture so that the carpeting under it could be cleaned. Very knowledgeable, friendly, accurate operator.  Would use again for sure. 

Alex TenenboymWest Bloomfield, Michigan

Mark is very professional and does exactly what he says he will do. We had him clean the carpeting throughout our house, plus clean our ceramic tile floors and the grout. We could not be happier with how well everything turned out. Our carpet hasn’t looked this good in years! We would strongly recommend Pristine Clean to anyone and will definitely use them again. 

Jill FeeneyTroy, Michigan

Carpets look new again. Thank you Mark for being so meticulous in cleaning both carpet and furniture. I would definitely recommend Pristine Clean to family and friends. Results far exceeded my expectations. I thought that the family room carpet would have to be replaced but decided to see if it could be cleaned. I didn’t expect the like-new appearance.

Sue TuckTroy, Michigan
Happy Carpet Cleaning Client from West Bloomfield MI 48322

Mark was extremely professional, arrived on time, his uniform was neat, clean and he was careful to take off his shoes walking through our home. He was very careful and honest in describing what the results would be from cleaning our white couch and older bathroom tile floors. We were very pleased with the results. Mark worked hard and met our expectations, actually they came out better than we thought they would, I would definitely recommend Mark to any of my friends and family . His prices were fair and I would  trust him to do a super job on anything.

Linda SherrWest Bloomfield, Michigan

Well let us just say that our carpeting didn’t look this good NEW!!! You arrived on time, which is so important in this busy world, and were professional and courteous. We would gladly recommend and already have to our friends, your personable and friendly service. Your attention to detail and quality of stain removal was most impressive. We love Pristine Clean. 

Barbara L. OrlandoMacomb, Michigan

Mark treated my home like it was his! Pristine Clean Takes more time to prepare our carpet before they start to clean it, than Stanley Steamer, Modernistic, Hagopian, Chem Dry, and all the others spent cleaning. Mark didn’t make excuses about how he could not clean the carpet, he just  cleaned it! Do not waste your time and money with the rest of the carpet cleaners. Pick the best – Pristine Clean. 

Michael J. GajewskiTroy, Michigan

Very good results and takes pride in his work to get the best results possible when cleaning carpet. 

Karen DickeyFarmington Hills, Michigan

Pristine was prompt, extremely courteous and genuinely cared about the quality of work, and if  we were satisfied with the cleaning – we were !  

Heidi CastleWest Bloomfield, Michigan

I have never had my carpets so clean, and as my husband said, I do not believe they where this clean when they where new!! 

Carol HortonHuntington Woods, Michigan
Happy Carpet Cleaning Client from Farmington Hills MI 48331

I have used many carpet cleaning companies and Pristine Clean wins hands down . My carpets look new and the pet stains have disappeared. I would recommend Pristine Clean to everyone! A terrific company!

Sue KahnFarmington Hills, Michigan

Very professional, knowledgeable on carpets and care. We would have him again and refer him to all our friends and neighbors.  

Barbra Hudson,Grossse Pointe, Michigan

Mark was very thorough and professional in his work. The result was the look of a brand new carpet. I would certainly recommend his services to anyone and will call him first for my next carpet or furniture cleaning needs.

Ron VirginTroy, Michigan

I would definitely recommend Mark to a friend or neighbor. He was very professional, arrived on time for both the estimate and the carpet cleaning, and the work was outstanding.

Debbie RaubingerTroy, Michigan

Mark’s approach to cleaning upholstery and carpet is unparalleled by any other company we have used in the past. He is the consummate professional and meticulous in every step of the process. The time Mark spends on the job is indicative of his work ethic and his commitment to ensuring client satisfaction. We would without hesitation recommend Pristine Clean to any and all that would  be  interested in his services. 

Stephen BeraTroy, Michigan

When I bought my house, the previous owners had pets and there was hair everywhere! I called Pristine Clean to come and clean the carpets before I moved in. On top of being extremely friendly I could not find a single in my carpet when they were done. They did a great job and I would recommend them to anyone in the market for a carpet cleaner!

Sarah BowlesRoyal Oak, Michigan

With the quality of work done and the professionalism used to perform the job. I would recommend Pristine Clean to my friends as the results were excellent. I will use Pristine Clean again for the excellent quality of service.

Hena HusainWest Bloomfield, Michigan

My carpets look great! The service and professionalism of Pristine Clean far exceeded my expectations. 

Nicky BellingBerkley, Michigan

Mark thank you so much for your fast response to my call for service. I worked in housekeeping management for many years and the job you did cleaning my carpets is one of the best I have ever seen. If you ever need a reference  please fell free to use me. 

Lisa ZuefeltRoyal Oak, Michigan

I liked that Mark called the day he was scheduled to clean the carpet to see if he could come earlier, that was good as we needed to be somewhere at 5:00 and were able to make it on time. The carpet looks like new! Makes the whole house look great. He was friendly, professional and knowledgeable. I would have Pristine Clean back and recommend them to friends and neighbors! 

Charlene MalenBloomfield Hills, Michigan
Happy Carpet Cleaning Client from Washington MI 48094

Mark your service was perfect you never rushed through the job and took a few extra minutes to do it right, not just do it. We have used different companies in the past, but your the man from here on.

Janet & Bob GolochowiczWashington, Michigan

Dirty, rusty black water was leaked all over my lovely powder blue carpeting, as the men removed my old refrigerator, making way for a new one. I was horrified, and asked a friend to help out, since that is his profession.

Well, a lot of it came out but certainly not all of it. I was then blessed with a recommendation to call Pristine Clean,  which was the best thing I ever did!

Mark Newvine came out and, on his hands and knees , scrubbed and scrubbed (several times) and was able to remove all the rusty spots. He did so with great vigor and cheerfulness. He is a perfectionist, very detail-oriented, kind, and a gentleman through and through. I will most certainly call him the next time my carpet needs cleaning: I can’t recommend him enough! 

Sally MackintoshGrosse Pointe, Michigan

Mark did a wonderful job removing the spots from my office carpet. He was prompt, professional, through and efficient. I will recommend his services to my friends, family and clients! 

Jo Anne MeehlFarmington Hills, Michigan

Mark, you do a very through cleaning and I like the “green” environmentally friendly solutions you use. I have recommended you to several of my friends. You are very professional and knowledgeable. I also like the follow up newsletters and cards. Thank you. 

Joyce SchovonWarren, Michigan

I told Mark I wasn’t expecting a miracle. We have three large dogs who aren’t as careful as we are about the carpet. So I was thrilled when the carpet looked presentable again. Thank You.

Amy GarabedianTroy, Michigan

Mark did a very through job of cleaning my carpet. I have used other companies in the past and Mark did a far better job than any of the others. He worked very hard to make sure the problem areas ( old stains and smells ) were taken care of properly . He was able to remove stains and smells the other companies couldn’t. I will definitely use Pristine Clean again and would gladly recommend them to friends and family. 

Joice KromHuntington Woods, Michigan

What an artist.  Mark is a credit to his craft.  No one has ever cleaned our carpet like Pristine Clean.  In the future Pristine Clean is the only company we will use.  We can recommend 100%.  Mark’s professionalism and geniality to all our friends and family. Thanks Mark. 

Chuck and Marjorie OhmanTroy, Michigan

Very professional and great quality work!  We will definitely recommend your company to others.

Anne O’NeillBloomfield Hills, Michigan

Great job. I hope I can get you some more work from friends and neighbors. You are now our number one carpet cleaner.

Dona SebastianRoyal Oak, Michigan

I have been trying for days to find the right words to say how fabulous my carpet now looks . It was so filthy when I bought this condo I was sure I’d have to replace it. Now it looks nearly new. Thank you so much!!

Kay RohnerSterling Heights, Michigan

Mark of Pristine Clean did a super job on my stained carpet. He took the time and had the special solutions capable of dissolving pet urine. He applied special solutions several times and suctioned the urine out of the padding and carpet. All in all he did a very good job. 

Tamera AppletonSouthfield, Michigan

Mark Thank you so much for your attention to detail and professional attitude! I would recommend your service to anyone!

Loren WeinerBirmingham, Michigan

Quality. Vacuuming before cleaning and the amount of time you took to make sure the carpet was clean… not rushing through just to get done. Professionalism and service is why I already have recommended Pristine Clean to others. First time in 30 years I’ve ever had a carpet cleaner use corner protectors… Great Idea!

Jo Ann PedlarRochester, Michigan

Pristine  did a great job making my dirty dingy carpet look like NEW! Mark  was courteous professional and prompt. Thanks. 

Jennifer SolbergWhite Lake, Michigan

The quality of the carpet cleaning was better than anything I have seen in 33 years! My carpet actually got younger since the last cleaning!

Barb JonesCanton, Michigan

Mark was very professional and his work was incredible! My couch looks brand new! I have already recommended his service to my friends and family.

Mary HanserEastpointe, Michigan

I own two dogs and work full time . Pristine Clean not only did an outstanding job on my carpeting , but they saved a rug I thought was destroyed! The dogs had done quite a number on it but Pristine Clean was able to get out all the stains and restore it to it’s original condition! I highly recommend Pristine Clean. 

Patrice De TalRoyal Oak, Michigan

First rate service. Mark was just excellent… professional and detail oriented.  I was completely happy with the work.  Carpets are like new again! 

Joe SchieleRochester Hills, Michigan

I thought the quality of the work was very good. I have already recommended  your service because the quality is there and Mark gave us good service and was very pleasant. Yes I would use the service again.

Dorthy LangridgeTroy, Michigan

Mark came highly recommended, but his professionalism and the quality of his work far exceeded what we expected.  I’ve already told friends to call him.  Outstanding!!

Kathy KennedyNovi, Michigan

I expected a good job but instead I got a great job. Mark was very conscientious and enthusiastic about the work he was doing. I would very strongly recommend Mark to anyone in the need of his service. 

Allen NetterWashington, Michigan

Pristine Clean did the carpets throughout our entire house our and also our dinning room chairs. We were highly satisfied with this company. They are very professional, thorough, cleaned up well after the job, protected the corners of the walls and doorways. Were easy to schedule with and even reschedule. We will definitely use them again.

Mary KunzTroy, Michigan

I would highly recommend Pristine Clean for carpet cleaning. Mark is very accommodating , efficient, friendly, and courteous. My carpeting looks great!!

Shirley WoodCommerce Twp. Michigan

I can’t get over how clean our carpets are! We had just bought a new house and the carpets had a lot of pet stains. We were sure we were going to have to replace the whole house! After Mark cleaned them, we didn’t replace even one room. They really are “pristine”! He was extremely  professional and conscientious about our woodwork and hardwood floors. I would recommend him to everybody!!!

Lisa MayerRoyal Oak, Michigan

We would highly recommend Pristine Clean. We have never had any carpet company take the time to clean our rugs the way Mark did He was professional and a hard worker. They were cleaned so well they looked new! The best part there was no “after smell” that we have with other companies. We have and will continue to recommend him to all our friends – Fantastic Work !

Dawn RiemmaCanton, Michigan

Service was very good. He was on time, and paid close attention to my concerns. Quality of work was very good. I have hired Mr. Newvine for a second job in February. 

Bonnie RuffinsSouthfield, Michigan

Pristine Clean did a wonderful job on my carpets. You can tell Mark has a passion about carpets and works hard at getting the job done. He did not leave until everything was done and done right . I am a hard person to please, as I am a perfectionist and I was really happy with the outcome of my carpets. They looked like new- cream carpets! Who could ask for more.

Hilda FerrarerTroy, Michigan

My carpet was light blue and very dirty and Pristine Clean truly does a great job, takes his time, moves all the furniture and I would recommend him to all my friends. 

Pat MunchingerTroy, Michigan

The man brought his own RUG to our house so as to not mess up our entry way rug. He has two pairs of shoes; one for outside and one for inside to keep our place clean. After having other places track mud through our house leaving their booties in the van, Pristine Clean was a breath of fresh air. He brought his own furniture movers. He brought his own water. He will not rest until you are satisfied, as evidenced by our milk spill issue that refused to relent. He is very child- and pet- friendly and has a selection of cleansers that are safer for your family. Look no further for a place you can trust!

Jennifer EganTroy, Michigan